Cancellation Policy

Cancellation Policy

We stand behind our jewelry to satisfy you with every order and want your order to be made just the way you want it! Please review your order information, and check the spelling, dates, and names carefully before submitting your order.

Generally, all order items will be sent into production 24 hours after we receive the payment. Therefore, any cancellations after that time will incur a corresponding material and processing fee. Cancel the order according to the different progress of the order status


pending payment

           Login to your account to submit cancel or contact your account manager to help you cancel the order directly



        We have spent time reviewing and preparing your order, so we have some rules. the rules are as follows: Please refer to the below details:

*If the cancellation is made less than 24 hours after the order was placed, there would be no cancellation fee
*If the cancellation is made between 24 to 72 hours after the order was placed, there would be a 15% cancellation fee
*If the cancellation is made 72 hours after the order was placed, the order cannot be canceled.


shipped or complete

        These orders have been sent or successfully signed and cannot be canceled.

A CHANCE TO GET <br><div>$30+ OFF</div>
Only for wholesale vendors!
A CHANCE TO GET
$30+ OFF